Privacy Policy

Last updated: [Date]

Introduction

Laurianne Crevier Physiotherapy Clinic is committed to protecting the privacy of your personal information. This policy describes how we collect, use, and protect your information.

Data Collection

Information you provide

  • Name and contact details via our contact form
  • Health information during consultations
  • Communication preferences

Information collected automatically

We use Google Analytics 4 to analyze website usage. This data includes:

  • Pages visited and visit duration
  • Device type and browser
  • General location (city/region)
  • Site interactions (clicks, scrolling, etc.)

Cookie Usage

Our site uses cookies to:

  • Analyze traffic and improve user experience (Google Analytics)
  • Remember your language preferences
  • Manage your cookie consent

You can refuse analytical cookies via our consent banner.

Data Protection

We take appropriate measures to protect your information:

  • SSL encryption for all transmissions
  • Limited access to personal data
  • Regular deletion of unnecessary data

Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Object to data processing

Data Retention

  • Contact data: 3 years after last contact
  • Analytics data: 14 months (Google Analytics default)
  • Medical records: As required by law

Contact

For any questions about this policy:

Changes

We may update this policy periodically. The last update date will always be shown at the top of this page.